Shipping Policy

ORDERING AND DELIVERY AT HADLEY LONDON

At Hadley London, we are dedicated to offering high-quality fashion at fair and accessible prices.

Orders are typically processed within 72 hours after being placed. Once processed, the average delivery time is 7–14 business days within the United Kingdom.

FREE SHIPPING WITHIN THE UNITED KINGDOM
We are pleased to offer free standard shipping on all orders delivered within the United Kingdom. Shipments are handled by trusted carriers such as Royal Mail, Evri, and DPD, depending on your location and availability.

TAXES AND DUTIES
All prices include applicable UK VAT where required. Customers are responsible for any additional local taxes, duties, or fees imposed by their jurisdiction.

PACKAGE REFUSAL AND DELIVERY ATTEMPTS
If a package is refused at delivery or cannot be delivered after multiple attempts, a restocking fee of up to 50% of the purchase price may be applied. This fee covers logistical, handling, and return shipping costs incurred by Hadley London.

RETURNS AND PACKAGE LOSS
In the event of returns, delivery refusal, failed delivery attempts, or carrier returns, Hadley London is not liable for any loss, damage, or destruction of the package during transit.

Once an order has been shipped and handed over to the carrier, ownership and responsibility transfer to the carrier. Any claims related to loss or damage must be filed directly with the shipping carrier (e.g., Royal Mail, Evri, or DPD).

SHIPPING AVAILABILITY
At this time, Hadley London ships exclusively within the United Kingdom. If you are located outside the UK and are interested in our products, please contact us at info@hadley-london.com and we will do our best to find a suitable solution.